frequently asked questions

IS MY PERSONAL INFORMATION SAFE?

HOW DO I PROCEED THROUGH THE CHECKOUT PROCESS?

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

HOW DOES YOUR SHIPPING WORK? HOW LONG DOES IT TAKE?

I'VE ONLY RECEIVED ONE ITEM BUT I ORDERED SEVERAL - WHERE'S MY STUFF?

I NEED TO CHANGE SOMETHING IN MY ORDER. HOW CAN I DO THAT?

I HAVE MY ORDER NUMBER BUT I STILL DIDN'T GET MY TRACKING NUMBER. WHEN WILL MY ORDER SHIP?

I'VE GOT MY TRACKING NUMBER, BUT THERE IS NO INFORMATION.

WHAT IS YOUR RETURN POLICY? 

HOW DO WE CONTACT YOU WITH PRESS OR BUSINESS INQUIRIES? 

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